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Corrections Policy

Get Tax Relief Now publishes news and analysis that people use to make real decisions about real money. Readers rely on us for accurate deadlines, correct dollar figures, and trustworthy explanations of their rights and obligations.

When we get something wrong, they deserve more than a quick fix. They deserve to know what was wrong, what was corrected, and when.

Readers can report issues they find in articles. When an error is identified, it is reviewed and classified to determine its impact and the appropriate response. Corrections are then applied where needed, and all updates are recorded to maintain accuracy and transparency across published content.

Why This Policy Exists

Every publication makes mistakes. What separates a credible publication from an unreliable one is not whether errors occur (they will) but what happens after.

A credible publication identifies errors quickly, corrects them transparently, and maintains a record that anyone can review. That is what this policy is designed to do. Every correction we issue is recorded in our public corrections log, a permanent, publicly accessible record.

Tier 2: Contextual Error (Medium Impact)

A tier 2 error is a statement that is not technically false but is misleading, materially incomplete, or missing context that a reader would need to understand the information correctly.

The following are examples of tier 2 errors:

  • Describing a program as available to all taxpayers when it has income or filing-status restrictions
  • Describing a program as available to all taxpayers when it has income or filing-status restrictions
  • Failing to note that an IRS announcement supersedes a prior announcement on the same topic
  • Presenting a threshold or exemption figure without noting whether it is adjusted annually for inflation
  • Characterizing a proposed rule as a final rule, or vice versa

We correct tier 2 errors by updating the article to add the missing context or correct the misleading framing. A clarification notice is added, the "updated" date is changed, and the correction is logged in the corrections log within 48 hours.

CLARIFICATION FORMAT:

Clarification ([month day, year]): An earlier version of this article [described/omitted/did not note] [the issue]. [What was added or changed.] This article has been updated.

Tier 3: Minor Error (Low Impact)

A tier 3 error does not affect a reader's understanding of the substance of the article. It does not change the meaning, the applicability, or the accuracy of the information a reader would act on.

The following are examples of tier 3 errors:

  • A misspelled proper noun, such as an agency name or a person's name
  • An incorrect but inconsequential date, such as the wrong date on a press release citation when the release itself is correctly linked and when the substantive deadline is accurate
  • A broken hyperlink
  • A broken hyperlink

We correct tier 3 errors in place. If the error involves a proper noun or a date, a brief note is added at the bottom of the article. If the error is purely cosmetic, no notice is appended. The correction is logged in the corrections log.

Correction Workflow

Every error report, whether it comes from a reader, from our own review, or from a source update, follows the same process.

  1. Report received: The error report arrives via email, phone, internal review, or monitoring of source-document updates.
  2. Acknowledgment: If the report came from a reader, we acknowledge receipt within one business day.
  3. Verification: The corrections editor (currently William J. McLee) checks the reported claim against the primary source cited in the article and any additional relevant sources. If the source document has been updated or superseded since the article was published, that is noted.
  4. Classification: The error is classified as tier 1, tier 2, or tier 3 based on its potential impact on readers.
  5. Correction made: The article is updated with the correct information. For tier 1 and tier 2 errors, a correction or clarification notice is added as described above.
  6. Log updated: The correction is recorded in the public corrections log with the correction date, the article title, the article URL, a description of the error, a description of the correction, and the tier classification.
  7. Reporter notified: If the error was reported by a reader, the reporter is notified that the correction has been made and told where to find it in the corrections log.

What We Don't Do

We do not delete articles. We correct them. Removing a published article without explanation erodes trust. Readers and search engines that previously found the article should find the corrected version, not a dead link.

We do not make undisclosed edits. If we change a fact, a figure, or a characterization in a published article, that change is noted in a correction or clarification notice and logged.

We do not alter publication dates. The "published" date reflects when the article first appeared. The "updated" date reflects the most recent substantive change. These are separate dates with separate purposes.

Source-Document Updates

Tax journalism has a specific challenge that general news does not: source documents change after publication. The IRS revises fact sheets. State agencies amend announcements. Congress modifies legislation between introduction and passage. A court opinion may be amended or vacated.

When the issuing authority updates a source document cited in one of our articles after publication, we treat this as a trigger for review. If the update changes the accuracy of our reporting (a deadline extended, a threshold adjusted, or eligibility requirements modified), we update the article, note the change, and log it.

This is not an error on our part. The article was accurate when published. But our obligation to readers does not end at publication. If the underlying facts change, we update the article so readers accessing it later are not acting on outdated information.

Response Times

  • Tier 1 (factual errors): Same-day action follows confirmation, and the corrections log is updated within 24 hours.
  • Tier 2 (contextual errors): Resolution occurs within 48 hours of confirmation.
  • Tier 3 (minor errors): These are addressed during routine editorial review cycles.
  • Reader reports: Each report is acknowledged within one business day of receipt.

How to Report an Error

If you find something in one of our articles that you believe is incorrect, please tell us. We investigate every report.

Email: info@gettaxreliefnow.com 
Phone: (888) 260-9441

When reporting, please include the URL of the article, a description of what you believe is incorrect, and the source you are referencing (an IRS document, a state agency announcement, a court opinion, or another verifiable source). The more specific the report, the faster we can investigate and respond.

Found an issue in one of our articles?